How ac3 Protects Your Account and Payment Information
Your privacy matters to us. We've designed our platform to keep your personal details, account credentials and payment history secure from the moment you open your account. Every...
What This Privacy Policy Covers
This privacy policy outlines how ac3 collects, stores and uses your information when you create an account, deposit funds, and play across our platform. We collect personal details like your name and phone number, payment information tied to your JazzCash, Easypaisa, SadaPay or Raast wallet, and gameplay data to verify your account and prevent fraud. Your data is stored on secure servers
located in jurisdictions where local law permits. We do not share your account credentials with third parties, though we may share transaction records with payment processors and regulatory bodies in supported regions to comply with local requirements.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Contact Us
Live Chat Support
Message our support team directly through the chat window on ac3. We respond to privacy enquiries within one hour during platform hours.
Email Privacy Requests
Send detailed privacy or data-access requests to our dedicated inbox. We'll respond with confirmation of what we hold about your account within five business days.
Account Settings Panel
Update your personal details, review your deposit and withdrawal history, and manage your data preferences directly from your account dashboard.
Our Commitment to Transparent Data Handling
Verified Payment Processors
We work only with licensed payment providers for JazzCash, Easypaisa, SadaPay and Raast. Each processor holds its own data-protection standards...
No Third-Party Ad Tracking
We do not sell your account information to advertisers or marketing firms. Your gameplay data stays within ac3 for fraud...
Encryption Standard
All logins, deposits and withdrawals use TLS 1.2 encryption. Your payment details are never stored in plain text on our...
Annual Security Audits
We conduct third-party penetration testing and vulnerability assessments each year to identify and patch potential data-access risks before they affect...
Fraud Monitoring
Our systems flag unusual login patterns, sudden withdrawal requests from new devices, and transactions that don't match your typical account...
Local Compliance
We comply with privacy and data-protection regulations in supported regions across Pakistan, adjusting our data retention and disclosure practices accordingly.
How Our Privacy Standards Stack Up
| Data Retention | We keep your account history for as long as your account is active, plus five years after closure. Older transaction logs are anonymised. |
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| Login Security | Your password is hashed before storage. We do not log plaintext passwords and cannot see them even if you forget yours. |
| Device Tracking | We log the device type and IP address of each login to help you spot unauthorised access. You can review this in your security settings. |
| Withdrawal Privacy | When you withdraw to JazzCash, Easypaisa, SadaPay or Raast, only the final recipient ID is stored; your full wallet number is never cached on our servers. |
| Cookie Usage | We use session cookies to keep you logged in and functional cookies to remember your language preference. No behavioural tracking cookies are active. |
| Third-Party Integrations | Our sportsbook uses licensed data feeds. Your account balance is never shared with sports data providers, only bet outcomes for odds calculation. |
| Account Deletion | You can request full account deletion. We will remove your personal data within 30 days, though anonymised transaction records are kept for accounting. |
Key Features Visible on Your Account
Login History Log
View every login attempt, device type and IP address tied to your account. Immediately report suspicious entries to lock your account.
Transaction Receipts
Every deposit, withdrawal and gameplay session generates a dated receipt stored in your account. Download these for your personal records anytime.
Payment Method Management
Add or remove JazzCash, Easypaisa, SadaPay and Raast accounts. Each linked wallet shows your last four digits for quick identification.
Privacy Preferences Panel
Choose whether we use your email for account notifications, gameplay summaries or platform updates. Opt out of any category without affecting service.
Data Export Request
Generate a full export of your personal data, account activity and payment history in a machine-readable format within seven business days.
Security Notifications
Receive real-time alerts when your password is changed, a new device logs in, or a withdrawal address is modified on your account.